When you visit the website or use one of our mobile applications, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect certain geo-location information. If you do not agree to our collection of this information, you may not be able to use our Service. If you open an account, we collect the following information from you:
When you are using the Joust Platform, we collect information about your account transactions and trust relationships and we may collect information about your computer or other access device for fraud prevention and other similar purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
We do not knowingly solicit or collect information from any individuals under the age of 18. No one under the age of 18 may be a User of the Joust Platform or have access to the applications.
When you access the website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer. For example, we send a "session cookie" to your computer any time you log in to your Joust account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don't need to ask you for your password on each page. You are free to decline Joust cookies if your browser permits, but doing so may interfere with your use of the website.
We store and process your personal information using third party servers located in secure data centers in the United States. This information is protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We also use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our office and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
We make reasonable efforts to ensure security on our systems. Despite our efforts, we cannot guarantee that personal information may not be accessed, disclosed, altered or destroyed by breach of our administrative, managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect your personal data as well, including never sharing your Joust password with anyone.
If Joust learns of a systems security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Joust Platform, you agree that Joust may communicate with you electronically. Joust may post a notice on the website if a security breach occurs. We may also send an e-mail to you at the e-mail address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive written notice of a security breach (or to withdraw your consent from receiving electronic notice of a security breach) you should notify us.
We may use your personal information to:
We work with vendors to enable them to accept payments from you using the Joust Platform. In doing so, a vendor may share information about you with us, such as your mobile phone number or Joust username, when you attempt to pay that vendor. We use this information to confirm to that vendor that you are a Joust User and that the vendor should accept payment for your purchase.
Regardless, we will not disclose your credit card number or bank account number to anyone you have paid through the Joust Platform, except with your express permission or if we are required to do so to comply with a court order or other legal process.
Joust does not share your personal information with third parties for promotional or marketing purposes.
We may share your personal information with:
The website may contain links to other sites. Joust does not control the information collection of sites that can be reached through links from the website. We encourage our users to be aware when they are leaving the website and to read the privacy statements of any site that collects personally identifiable information.